GET A QUOTE NOW
We offer free consultations to diagnose sickly printers and parts to get you going for most open ecosystem FDM 3D Printers.
Feel free reaching out to us via phone, email, or even Discord and someone can help from the shop or even from our community.
Please note that we no do not accept walk in repair customers during business hours (Monday - Friday)!
You can either call us at 770-864-9419, email info@zlabs3d.com to book an appointment.
Excluding the third Saturday of the month, we will work on the printer and perform diagnostics for the first 15 minutes per printer for free. Beyond that, we charge $100 (simple fixes)/hr to 150 (complex fixes)/hr for repair work plus cost of replacement parts (billed in 15 minute increments). If you supply your own replacements, we only charge for the time we're working on the machine.
Machines left on site for more than 1 business day after we inform you that they are ready for pickup are subject to a daily storage fee in the amount of $25/day until picked up.
Full payment is required to pick up repaired machines for customers with balances due.